In the fiercely competitive digital landscape, your Google Business profile serves as a powerful tool to boost your online visibility and attract local leads. Standing out from the crowd often boils down to the number and quality of reviews your business receives. However, merely asking customers for a review might not be enough.
Many times, customers want to share their positive experiences but are unsure how to navigate the process.
In this post, we will share with you a quick and simple solution to make getting reviews a breeze allowing your customers to easily share their positive experiences so you can attract even more business.
The challenge of soliciting reviews
As a business owner, you’ve likely encountered the scenario where you ask a satisfied customer to leave a Google review, only to find days later that they haven’t taken action. This isn’t a reflection of dissatisfaction; rather, it’s often because customers are unsure about the review process or find it cumbersome. The key to overcoming this hurdle lies making the process as easy as possible for them.
A step-by-step guide to streamlining reviews
Master the art of streamlining reviews with our step-by-step guide. Elevate your online presence and customer satisfaction effortlessly.
Google your company name and get your short code
Begin by conducting a Google search for your company name. Ensure that you are logged into the Gmail account linked to your Google Business profile. Right at the top, you should see an array of options, and in the bottom right, a button labelled “Ask for more reviews”
Click on “Ask for more reviews” and obtain your short code
Google will generate a short code specifically for your business. This code is the golden key to simplifying the review process for your customers.
Craft a thoughtful message
Reach out to your satisfied customers via email, Whatsapp or another channel expressing your gratitude for their business. Politely ask if they would be willing to share their positive experience by leaving a Google review.
Include the short code
In your email, drop in the short code provided by Google. Explain that clicking on the code will take them directly to your Google Business review section, making the process hassle-free.
Reinforce the importance of their feedback in helping your business grow. Let them know that their review is valuable, not only to you but to potential customers seeking reliable services.
A few days after sending the email, follow up with a friendly reminder. Politely inquire if they had the chance to leave a review and express your appreciation for their time. If you can see you’ve already received your review, don’t forget to respond on your Google business profile.
Check the video below –
Why this method works?
By simplifying the review process and providing customers with a direct link to your Google Business profile, you eliminate potential barriers and increase the likelihood of receiving reviews.
Customers appreciate convenience, and this method ensures that leaving a review is a straightforward and quick task.
The importance of online reviews is immeasurable
In the digital age, the significance of online reviews cannot be overstated. They not only contribute to your business’s credibility but also play a pivotal role in your local search ranking. Many clients put off leaving a review as they believe it will be a long-winded and complicated process. By making it as easy as possible for them you’re increasing the likelihood tenfold, allowing you to reap the benefits that social proof and a good name brings.
Want to rank even higher?
Complete Google My Business optimisation is just one of the many tools that you can utilise to start bringing in new leads for your business. Here at One Base Media, our marketing strategies take on a multi-pronged approach, targeting every lucrative platform to ensure a huge influx of leads and exponential growth for our customers.