Send automatic review requests after every job. More Google reviews, higher rankings, more work – without lifting a finger.
Sign up in 2 minutes. No card needed, no contracts.
Your Google profile connected, your review page built and ready.
Every customer gets a text after the job. One tap, they leave you a 5-star review.
levers in any tradesperson's toolkit. We get the system running — then you stop worrying about leads and start choosing your jobs.
Customers trust tradespeople with strong reviews. The right reputation makes you the obvious choice — before they even call.
Reviews are a direct ranking signal. More reviews means higher visibility in the local pack — putting you in front of buyers who are ready to book.
Social proof from real customers gives prospects confidence to choose you over the competition — no hard selling required.
A strong review profile turns your Google Business listing into a 24/7 sales page — no ad spend needed.
Once it's set up, it runs itself. Here's everything that's working in the background to grow your reputation while you get on with the job.
We’ve spent over ten years helping UK trades businesses get found on Google and win more local work.
One thing kept coming up — the businesses ranking highest and converting best all had one thing in common: Google reviews.
So we built a tool that gets them for you, automatically.
No chasing customers. No awkward asks. Just a simple text after every job that does the work for you.
Tips and guides to help your trades business get more Google reviews and rank higher locally.
94 Google reviews
One Base Media is a review automation tool built specifically for UK trades businesses. We help you collect more 5-star reviews across Google and other platforms automatically — building your reputation, improving your local rankings, and helping you get found in AI search results.
Any UK trades business that wants more reviews without the hassle. Roofers, plumbers, electricians, builders, landscapers, drainage contractors, heating engineers, window and door companies — if you do local work, this is built for you.
We start with your review reactivation campaign. You give us a clean list of past happy customers and we send out the first wave of review requests automatically — this is included in your free trial and most businesses pick up their first reviews within 24 hours.
After that, every new customer goes through your review landing page. You log their name and mobile number in about 30 seconds after the job, choose which platform to send them to, and the automation handles everything else. The customer receives a text with a direct link and leaves their review in one tap.
You can choose from Google, Trustpilot, Checkatrade, Facebook, and more. We recommend sending around 75% of your requests to Google and spreading the remaining 25% across other platforms. This does two things — it makes you the most reviewed business in your local area across every platform, and it helps you get picked up in AI search results like ChatGPT and Google’s AI Overview, which increasingly recommend businesses based on multi-platform review presence.
Yes — every new customer gets a quick onboarding call with our team. It takes around 10 minutes, we handle the full setup for you, and you’re ready to go straight away.
Around 10 minutes on your onboarding call. It’s a one-time setup — once it’s done the system runs itself and you never have to touch it again.
Most businesses receive their first reviews within 24 hours of launching their reactivation campaign. New customers going through the landing page flow convert quickly because the process is so simple for them.
Review reactivation is how we get you results fast. You give us a clean list of past happy customers — everyone you’ve already done work for — and we drip out personalised review requests to them automatically. It’s included in your free trial. Most trades businesses pick up a significant number of fresh Google reviews in the first few weeks from this alone.
After each job you open your review landing page, enter the customer’s name and mobile number, and select which platform you want to send them to. That triggers the automation — the customer gets a text with a direct link, taps it, and leaves their review. The whole process takes you about 30 seconds per job.
Yes. You get access to a dashboard where you can monitor all your reviews, track requests sent, see which platforms they’re going to, and watch your reputation grow over time.
One request after the job followed by a couple of gentle reminders if they haven’t responded. Customers are never spammed — it’s always timely and relevant.
We build in a cool-down period so regular customers aren’t asked repeatedly. Once a customer has left a review they won’t be messaged again.
For customers going through the landing page flow, the system tracks this automatically. For your reactivation list, just let us know and we can remove anyone who has already reviewed you. Worth noting — Google values recent reviews highly, so getting older customers to update or refresh their reviews can actually be very valuable.
No — and anyone who tells you they can is putting your business at serious risk. Filtering or blocking reviews goes against Google’s policies and businesses have lost their Google Business Profile permanently for doing it. What we do instead is make it as easy as possible for your happy customers to leave a review — so positive reviews come in consistently and naturally outweigh any negative ones.
It depends on your customer volume, but most businesses see strong results quickly — especially from the reactivation campaign in the first few weeks. After that, every job you complete adds to your review count steadily over time across multiple platforms.
No. Month to month, cancel anytime. No long-term commitment required.
You get 14 days completely free – After your free trial a simple monthly payment begins. Visit our pricing page for current plan details.
