Best Call Tracking Software for Tradespeople

  • December 27, 2023
  • obm
  • 4 min read
Best Call Tracking Software for Tradespeople

In the bustling world of trades, effective communication is paramount. If you find yourself managing an influx of calls and yearning for a comprehensive solution to enhance your call tracking capabilities, you’ve landed in the right space.

This blog provides you with a handpicked list of the finest call tracking software tailored specifically for tradespeople. Whether you’re aiming to monitor calls, dissect their origins, or provide invaluable training to your sales team, these tools are poised to revolutionise your approach.

But before we start with our recommendations, let’s take a look at the importance of call tracking in the first place.

Key Features of Call Tracking Software

  • Understanding call sources
    Call tracking allows you to granularly understand where your calls are coming from. It helps with identifying the numbers, locations, and specific times of incoming calls. This data offers invaluable insights, allowing you to gauge the effectiveness of your advertising and marketing endeavours.
  • Listening into calls for training

    Among the most powerful features is the ability to listen in on calls. This functionality empowers you to offer targeted training to your staff, based on real interactions with potential clients. Witness your team’s performance soar as you glean actionable insights from these customer conversations.

Best Call Tracking Software for Tradespeople

1. Phonexa


A unique eight-in-one software suite for phone calls and clicks, Phonexa dissects incoming leads to the granular level: who they are, their interactions across the customer journey, and what you need to convert them. Likewise, Phonexa synergises call and web campaigns so you can effectively coordinate all your marketing efforts from a single place.

2. CallRail​


A go-to choice for businesses running Google Ads, CallRail stands out for its user-friendly interface and seamless integration with CRM tools. With real-time reporting and keyword-level tracking, it proves to be a powerhouse for evaluating the success of your advertising efforts.

3. Media Hawk

media hawk

Tailor your advertising campaigns with precision using Media Hawk. This tool provides crucial data on call origins and the quality of those calls, enabling you to refine and enhance your marketing strategies.

4. Invoca


Catering to larger trades, Invoca takes centre stage with its focus on conversation analytics. It allows you to delve deep into the nuances of your calls to extract meaningful data for strategic decision-making.

5. Ringba


Offering dynamic call routing and monitoring, Ringba emerges as a versatile tool for tradespeople. With Ringba, you can ensure your calls are directed efficiently and gain real-time insights into call performance.

Boost Your ROI with Call Tracking Software

In conclusion, adopting call management software can be a transformative step for trades businesses. It not only equips you with valuable data about your calls but also provides insights into your marketing efforts and customer behaviour.

With features like call recording, real-time analytics, and customer journey tracking, these tools can significantly enhance your understanding of what drives calls and conversions. The in-depth knowledge gained can enable you to fine-tune your marketing strategies, improve customer service, and ultimately boost your return on investment. 

In an increasingly competitive market, call tracking software is not just a recommendation, but a necessity for trades businesses aspiring to achieve growth and success.

Let our team take your trades business to the next level!

Here at One Base Media, our marketing strategies take on a multi-pronged approach, targeting every lucrative platform to ensure a huge influx of leads and exponential growth for our customers.

Want us to help you? Simply get in touch with our team today and we’ll handle all the steps to get you set up for success in just a matter of days.


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