Best Answering Services & Virtual Receptionist

  • February 11, 2024
  • obm
  • 4 min read
Best Answering Services & Virtual Receptionist

For trades businesses, effective communication with your customers (and potential customers) is the backbone of success. 

If your in-house team is at full capacity and you’re  in search of the right call answering service or virtual receptionist to enhance your operations, you’re in the right place. 

In this blog post, we’ll explore the benefits of using a call answering service or virtual assistant and also provide a curated list of some of the best call answering and virtual receptionist services tailored specifically for trades.

So, let’s begin.

The importance of call answering services

In the fast-paced world of trades, every call holds potential opportunities. Investing in a reliable call answering service ensures that you never miss a crucial inquiry, be it from a potential client or an appointment that could lead to substantial business growth.

Choosing the right service for your trades business

Each of the featured services brings its unique strengths to the table. Whether you require around-the-clock call answering, efficient appointment scheduling, or assistance in product selling, these services have proven their effectiveness in the trades industry.

Why invest in call answering services?

Beyond just answering calls, these services contribute to the overall efficiency of your business. They act as a virtual extension of your team, ensuring that your clients receive prompt and professional responses.

Best call answering and virtual assistant platforms

3 of the best call answering and virtual assistant platforms for tradespeople –

1. Answer Connect

answer connect

Answer Connect takes the lead with its dedicated 24/7 live call answering services exclusively designed for trades and construction businesses. Beyond basic call answering, they excel in appointment scheduling and calendar management, ensuring seamless communication for your business.

2. MoneyPenny


Following closely is MoneyPenny, providing comprehensive call handling services for trades with a stellar reputation backed by numerous positive online reviews. They also offer a free trial, giving you the opportunity to discover how MoneyPenny can streamline your communication processes and elevate customer interactions without having to commit to a long contract.

3. AnswerForce


AnswerForce has made a name for itself in the service industry by offering a comprehensive suite of services that extends beyond traditional call answering solutions. Their services are not limited to just answering calls and chatting live. They also offer appointment setting, bilingual call handling, and more from their team of live virtual receptionists. These added features can help businesses streamline their operations and improve customer service.

One of the unique offerings of AnswerForce is their product selling services. This means that they don’t just answer calls and queries, but they can also actively sell your products or services to customers. This adds a new dimension to their services and can be a significant advantage for trades businesses who also sell products and are looking to increase sales.

Elevating your communication game

In conclusion, leveraging call answering services and virtual assistants can be a game-changer for trades businesses. 

These services not only streamline your communication process but also allow you to focus on the core aspects of your business, while professionals handle your calls and administrative tasks.

They ensure you never miss an important call, assist in scheduling appointments, and even provide after-hours services. Investing in such services could prove to be a crucial step towards enhancing customer service, improving operational efficiency, and ultimately driving the growth of your business. The convenience, professionalism, and 24/7 availability offered by these services make them an invaluable asset for any trades business looking to scale.

Let’s grow your home service business together

Here at One Base Media, our marketing strategies take on a multi-pronged approach, targeting every lucrative platform to ensure a huge influx of leads and exponential growth for our customers.

Want us to help you? Simply get in touch with our team today and we’ll handle all the steps to get you set up for success in just a matter of days.

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