CRM and job management for Plasterers
Plastering is a trade where reputation travels fast. A smooth finish, a tidy job, a plasterer who turns up when they say they will — word gets around quickly on a street, on a building site, among a circle of builders who are always looking for someone reliable. The best plastering businesses don’t just win jobs — they win referrals, repeat calls from the same builders, and recommendations that keep the diary full without spending anything on advertising.
But staying top of mind requires more than just doing good work. It requires following up. Staying in touch. Being the name that comes up when a builder needs a plasterer at short notice. And most plastering businesses are trying to manage that from memory and a phone full of messages that get buried under the next job.
Our CRM gives plastering businesses one system to manage every lead, every builder relationship, and every opportunity for repeat and referral work — all from your phone, all pay monthly, no big upfront fees.
How Our CRM Works for Plasterers
Every lead that comes through your website feeds automatically into your pipeline. No manually logging contact forms, no copying details from emails — captured instantly and ready to follow up.
Manage everything from the One Base Media app on your phone or from a full desktop dashboard. On a job skimming a ceiling? Check the pipeline between rooms. Back home at the end of the day? Pull up the full dashboard and see every active lead, every live job, and every builder relationship across the business.
Staff accounts are included at no extra cost. If you’ve got other plasterers working under you or someone handling your calls and admin — everyone works from the same system and everyone sees the same information.
Phone calls feed into the pipeline automatically. Every enquiry that comes in by phone is logged alongside web and chatbot leads so nothing gets missed regardless of how it arrived.
Existing customers, builders, and contractors in a spreadsheet? Upload a CSV and your full database is in the system within minutes. Every builder you’ve worked with, every direct customer, every referral source — all in one place.
The chatbot on your website captures enquiries around the clock. Builders planning ahead for upcoming projects, homeowners looking for a plasterer for an extension — every visitor gets qualified and fed into your pipeline so you never miss an opportunity.
Your Pipeline, Built Around How You Work
Plastering businesses handle a mix of direct domestic work, builder subcontracts, and commercial projects — so the pipeline is fully customisable to manage all of it from one place.
Set your stages up to match your process. Initial Enquiry, Site Visit, Quoted, Follow Up, Won, Booked In, In Progress, Complete — whatever labels make sense for how you work. Manage direct customers and builder relationships from the same system.
Add job values and the dashboard tracks revenue automatically. Small domestic skim jobs, full house plaster, commercial first fix and finish — all visible in real time. See what’s been won, what’s in the pipeline, and what the coming weeks look like for bookings and cash flow.
Invoice directly from the system when jobs are complete. Professional invoices sent immediately, payments tracked automatically, outstanding amounts visible without the end of month catch up.
No Big Upfront Fees — Just a Simple Monthly Plan
Plastering businesses often have variable income — busy periods followed by quieter spells where cash flow needs careful managing. A large upfront CRM fee before you’ve seen any return doesn’t fit into that reality.
Everything is pay monthly. No setup fees, no onboarding charges, no long contracts. A simple monthly cost that pays for itself from the first job it helps you win or the first builder relationship it helps you maintain.
No risk. No big upfront investment. Just a system that works from your phone every single day.
Streamline Your Operations
Running a plastering business means quoting jobs, managing materials, keeping builders and customers updated on timelines, and handling new enquiries — all while you’re trying to actually get the work done on time and to a high standard.
Go completely paperless. Every lead, every job note, every customer and builder detail stored digitally and accessible from anywhere. No more scraps of paper with addresses and square metreages, no more trying to remember the details of a quote you did ten days ago.
Respond to new enquiries fast. Builders looking for a plasterer at short notice are not waiting — they’re calling two or three people simultaneously and going with whoever comes back first. The moment a new lead arrives in your pipeline you get notified immediately so you can respond while the opportunity is still live.
With everything in one system there’s no confusion between jobs, no double booking, and no customer or builder falling through the cracks between a busy week and a quieter one.
Win More Work — And More Repeat Work
The most valuable asset a plastering business has isn’t its tools or its van. It’s its list of builders and contractors who keep calling back.
The CRM keeps every relationship visible. You can see which builders you haven’t worked with in a while, who placed regular work six months ago and has gone quiet, and which past customers are overdue a check in. A quick message — “just checking in, we’ve got some availability coming up in the next few weeks if you’ve got anything in the pipeline” — is often all it takes to get work booked back in.
For new leads, the pipeline makes sure every quote gets followed up. Every opportunity that’s gone quiet gets flagged before it’s too late. You stay consistent, you stay in touch, and you win the jobs that plasterers who don’t follow up are losing.
The revenue dashboard shows what’s been won, what’s in the pipeline, and what the business is earning — so you always have a clear picture of where things stand and whether you need to push harder on the follow up list.
What’s Included
- Full CRM pipeline setup tailored to your plastering business
- One Base Media phone app
- Full desktop dashboard
- Staff accounts at no extra cost
- Call tracking
- CSV upload
- Chatbot installation on your website
- Customisable pipeline stages
- Revenue tracking dashboard
- Invoice sending from the system
- Ongoing support
- Pay monthly — no big upfront fees
FAQ
No. Simple from day one. We set it all up for you and you’re ready to go immediately.
Yes — the One Base Media app works on any smartphone. Add leads, update jobs, and send invoices from wherever you are.
Yes — the pipeline manages active leads and the customer database keeps all your builders and past clients in one place, making follow up and repeat work easy to manage alongside new enquiries.
Yes — staff accounts at no extra cost. Everyone on the same system with the same visibility.
Yes — upload a CSV and your full database is in the system within minutes.
Pay monthly, no upfront fees. Get in touch for a full breakdown.
Indirectly — completing more jobs and collecting reviews consistently both improve your Google Business Profile ranking and local search visibility over time.
Ready to Build a Plastering Business That Runs on Repeat Work?
Stop letting builder relationships go cold and new leads go unanswered. Our CRM gives plasterers one system to manage every enquiry, stay on top of every builder relationship, and build the kind of repeat and referral work that keeps the diary full without spending a fortune on advertising.
No big upfront fees. No long contracts. Just a system that pays for itself every single month.
Get in touch today and let’s get your leads under control.