CRM & job management for Groundworkers
Groundworks is one of those trades that’s always in demand and always under pressure. You’ve got excavations running, drainage being laid, foundations being poured, and new enquiries coming in from builders, developers, and direct customers — all at the same time. Keeping track of all of it without a proper system means things get missed, and in groundworks, missed leads and forgotten follow ups cost serious money.
Most groundwork companies are managing this complexity from a mix of phone calls, WhatsApp chains, and a spreadsheet that’s always one step behind reality. It works until it doesn’t — and when it stops working, the jobs that fall through are usually the most valuable ones.
Our CRM gives groundwork businesses one central system to manage every lead, every job, and every team — without adding complexity to an already demanding operation. All from your phone, all pay monthly, no big upfront fees.
How Our CRM Works for Groundworkers
Every enquiry that comes in through your website feeds automatically into your pipeline. No manual logging, no copying from emails — captured instantly and visible to the whole team the moment it arrives.
Manage everything from the One Base Media app on your phone or from a full desktop dashboard. Operators and supervisors on site can update job status from their phones. Office staff can manage the full pipeline from the dashboard. Everyone works from the same information in real time.
Staff accounts are included at no extra cost. Site supervisors, estimators, office staff, plant operators — everyone gets their own login and works from the same pipeline. No more calling around to find out what stage a job is at. No more finding out a quote was never followed up because everyone assumed someone else had done it.
Calls feed into the pipeline automatically. Builders calling for groundwork quotes, developers planning new sites, direct enquiries from homeowners — every call logged, every lead captured, nothing slipping through.
Existing clients and contractor relationships in a spreadsheet? Upload a CSV and they’re all in the system within minutes.
The chatbot on your website captures enquiries outside of working hours. Developers planning ahead, builders pricing up a new project at the weekend — every visitor gets engaged and fed into your pipeline so nothing is missed.
Your Pipeline, Built Around How You Work
Groundwork businesses handle a mix of residential jobs, commercial contracts, and large development projects — so the pipeline is fully customisable to reflect that variety.
Set your stages up to match how you work. Enquiry Received, Site Visit, Quote Sent, Tender Submitted, Won, Mobilisation, In Progress, Complete, Invoice Sent — whatever reflects your operation. Manage smaller residential jobs and large commercial contracts from the same system without anything getting confused.
Add job values and the dashboard tracks revenue in real time. Small drainage jobs, large foundation packages, full site preparation contracts — all visible alongside each other. See what’s on site, what’s coming up, what’s in the pipeline, and what the business is earning without having to piece it together from multiple places.
Invoice directly from the system when jobs are complete. Track payments, spot outstanding invoices, and keep cash flow visible without the end of month scramble.
No Big Upfront Fees — Just a Simple Monthly Plan
Groundwork businesses carry significant plant, equipment, and fuel costs before a penny of revenue comes in. A large upfront CRM fee before you’ve seen any return from it doesn’t fit into that reality.
Everything is pay monthly. No setup fees, no onboarding charges, no long contracts. A simple monthly investment that pays for itself from the first job it helps you capture or the first relationship it helps you maintain.
No upfront risk. No long commitment. Just a system that works every single day.
Streamline Your Operations
Running a groundwork business means managing plant, crews, subcontractors, material deliveries, and site programmes — all simultaneously. The last thing you need is your lead management adding to that complexity.
Go completely paperless. Every job, every site note, every client detail stored digitally and accessible from anywhere. Site supervisors can update progress from their phones. Office staff can see the full picture in real time. No more end of day catch up logging work that happened hours ago.
Respond immediately to new enquiries. Builders and developers shopping for groundwork quotes are often making quick decisions based on availability and price. The company that responds first with a clear answer wins the job. The moment a new lead arrives in your pipeline you get notified so you can respond before anyone else does.
One system for the whole operation means no miscommunication between site and office, no duplicated effort, and no opportunities falling through the cracks between people.
Win More Work
Groundwork businesses that grow consistently do so by building strong relationships with builders, developers, and main contractors who keep coming back — not just by taking one off residential jobs.
The pipeline keeps every opportunity visible. Quotes that haven’t been responded to get flagged. Regular clients who haven’t placed an order recently show up in the dashboard. You stay on top of the relationships that matter and you win the repeat work that less organised competitors are letting drift away.
The revenue dashboard gives you a real time view of what’s on site, what’s coming in, and what the business is worth — so you can make better decisions about plant utilisation, capacity, and where to focus the team.
What’s Included
- Full CRM pipeline setup tailored to your groundwork business
- One Base Media phone app
- Full desktop dashboard
- Staff accounts at no extra cost
- Call tracking
- CSV upload
- Chatbot installation on your website
- Customisable pipeline stages
- Revenue tracking dashboard
- Invoice sending from the system
- Ongoing support
- Pay monthly — no big upfront fees
FAQ
No. Simple from day one. We set everything up and you’re ready immediately.
Yes — the app works on any smartphone. Supervisors can update job status, log notes, and check the pipeline from wherever they are.
Yes — staff accounts at no extra cost. Everyone on the same pipeline with full visibility.
Yes — CSV upload gets your full database into the system in minutes.
Pay monthly, no upfront fees. Get in touch for a full breakdown.
Indirectly — consistent job completion and regular review collection both improve your Google Business Profile ranking over time.
Ready to Get Your Groundwork Business Under Control?
Stop missing enquiries while crews are on site. Stop losing track of quotes and contractor relationships. Our CRM gives groundwork companies one central system to manage every lead, every job, and every team — from your phone, pay monthly, no upfront fees.
Get in touch today and let’s get your leads under control.