Job Management For Damp Proofing Companies
Damp proofing is a trust sale. A homeowner who’s found damp in their property is worried — about structural damage, about health implications, about spending a significant amount of money on something they can’t fully see or understand. They’re getting multiple surveys, comparing recommendations, and taking their time before they commit to what can be a substantial investment.
That considered buying process is exactly where most damp proofing companies lose work. Not because their survey isn’t thorough or their treatment isn’t effective. Because they surveyed, sent a report and a quote, and when the customer didn’t respond within a couple of weeks — moved on. No follow up. No check in. No reassurance that they were making the right decision.
The companies winning the most damp proofing work aren’t necessarily the cheapest or the most established. They’re the ones who stay in touch, answer questions, and make the customer feel confident throughout the whole decision process.
Our CRM gives damp proofing businesses one simple system to keep every lead warm, every survey followed up, and every high value job moving towards a yes — all from your phone, all pay monthly, no big upfront fees.
How Our CRM Works for Damp Proofing Companies
From the first enquiry to the final guarantee certificate, everything is in one place. Every lead captured automatically, every follow up tracked, every opportunity visible.
Every enquiry that comes through your website feeds directly into your pipeline. No manually copying contact details from emails, no logging web forms at the end of the day — it’s all captured instantly and sitting in your dashboard the moment it arrives.
Manage everything from the One Base Media app on your phone or from a full desktop dashboard. Out on a survey? Check the pipeline from your phone. Back in the office? Pull up the full dashboard and see every lead, every live job, and every outstanding quote across the business at once.
Your team gets their own accounts at no extra cost. Office staff, surveyors, installation teams — everyone works from the same pipeline and everyone sees the same information. Nothing falls through the gap between people.
Phone calls feed into the pipeline automatically. Every enquiry that comes in by phone is logged alongside your web and chatbot leads so every opportunity, however it arrives, ends up in the same place.
Got an existing database of customers or prospects in a spreadsheet? Upload a CSV and they’re all in the system within minutes. No manual data entry, no starting from scratch.
We install a chatbot on your website that works around the clock. A homeowner who’s just noticed a damp patch and starts searching at 9pm gets engaged, qualified, and fed into your pipeline — so you start the next morning with warm leads ready to follow up.
Your Pipeline, Built Around How You Work
Damp proofing businesses handle everything from single wall treatments to full basement waterproofing and structural damp surveys — so the pipeline is fully customisable to manage that full range.
Set your stages up to match your process. Initial Enquiry, Survey Booked, Survey Complete, Report Sent, Quote Followed Up, Won, Works Booked, In Progress, Complete, Guarantee Issued — whatever labels fit how you work. Move leads through as they progress and always know exactly where every opportunity stands.
Add job values and the dashboard tracks everything automatically. Single injection treatments, full basement conversions, commercial waterproofing contracts — all visible in real time. See what’s been won, what’s in the pipeline, and what the coming months look like financially.
Invoice directly from the system when works are complete. No switching between tools, no chasing payments through email — everything from first enquiry to final guarantee in one place.
No Big Upfront Fees — Just a Simple Monthly Plan
Damp proofing companies invest heavily in survey equipment, treatment materials, and specialist training before a single job is invoiced. A large upfront CRM fee before you’ve seen any return from it is the last thing you need on top of that.
Everything is pay monthly. No setup fees, no onboarding charges, no long contracts. A simple monthly investment that pays for itself the moment it helps you win a job you would otherwise have lost to a competitor who followed up and you didn’t.
No big upfront cost. No risk. Just a system that works from your phone and pays for itself every single month.
Streamline Your Operations
Running a damp proofing business means managing surveys, treatment schedules, material orders, guarantees, and customer expectations — all at the same time. Your lead management system shouldn’t be adding to that workload.
Go completely paperless. Every lead, every survey note, every customer detail stored digitally and accessible from anywhere — on site, in the van, or at the office.
Respond fast to new enquiries. Homeowners worried about damp are anxious and want answers quickly. The company that responds promptly and books a survey fast builds trust immediately. The moment a new lead arrives in your pipeline you get notified so you can act on it immediately.
With the whole team on the same system there’s no confusion between office staff, surveyors, and installation crews. Everyone works from the same information and no detail gets lost between people.
Win More Work
Damp proofing is a high anxiety purchase — customers need reassurance as much as they need a quote. The companies that win the most work are the ones that stay in touch, answer questions promptly, and follow up consistently throughout the decision process.
The pipeline makes sure you’re always the company doing that. Every quote has a follow up date. Every survey report that hasn’t had a response gets flagged. Every customer sitting on a decision gets a check in at the right time. You work through the list consistently and you win the jobs that less attentive competitors are letting go cold.
The revenue dashboard shows what’s in the pipeline, what it’s worth, and what’s been won — so you always know whether the month is on track and where to focus your energy.
Invoice directly from the system when works are complete. Get paid faster, issue guarantees professionally, and keep cash flow healthy without the month end chase.
What’s Included
- Full CRM pipeline setup tailored to your damp proofing business
- One Base Media phone app
- Full desktop dashboard
- Staff accounts at no extra cost
- Call tracking
- CSV upload
- Chatbot installation on your website
- Customisable pipeline stages
- Revenue tracking dashboard
- Invoice sending from the system
- Ongoing support
- Pay monthly — no big upfront fees
FAQ
No. If you can use WhatsApp you can use this. We set everything up and you’re ready from day one.
Yes — the One Base Media app works on any smartphone. Manage your pipeline, check revenue, and send invoices from wherever you are.
We install a chatbot on your website that engages every visitor, qualifies their enquiry, and feeds their details into your pipeline automatically — around the clock including evenings and weekends.
Yes — staff accounts at no extra cost. Surveyors, installation teams, and office staff all on the same pipeline with the same visibility.
Yes — upload a CSV and your full database is in the system within minutes.
Everything is pay monthly — no upfront fees. Get in touch for a full breakdown of what’s included.
Indirectly yes — winning more jobs and collecting reviews consistently both improve your Google Business Profile ranking and Local Service Ads performance over time.
Stop losing high value jobs to competitors who followed up and you didn’t. Our CRM gives damp proofing companies one simple system to manage every enquiry, track every survey, and move every high value opportunity towards a yes — all from your phone.
No big upfront fees. No long contracts. Just a system that pays for itself every single month.
Get in touch today and let’s get your leads under control.