Full technical support included with all website packages

Throughout the year, you will be provided with free maintenance and technical support for your website. This means that should you want to make any adjustments to your website, such as adding pictures of products or information about your services, it will usually be implemented within 48 hours.

What can you expect support for?

From domain transfers, making changes to your website to helping you set up emails on your mobile phone. we at One Base Media go the extra mile when it comes to helping our customers, please don’t hesitate to contact us regarding any website issues we are here to help!

How can I get this support?

Here at One Base Media we have a dedicated support team who work to give you the best support we can, to get in contact with the team you can either call us on 01702 668 207 or you can submit a ticket, we highly recommend this option as your query will be delt with a lot faster you can submit a ticket here or look for the green button at the top of our website

Our Hosting System

Fully Dedicated Server based in the UK

What is a dedicated server?

Most websites are on a shared hosting with thousands of others, this significantly decreases your website loading speeds and uptime, this in turn and seriously affect your Google rankings and the amount of work you could possibly generate from your website. additionally because our server is based in the UK when someone goes to your domain name the files don’t have to travel as far to download to your computers.

Who are HostDime?

Hostdime are a premium hosting company this means they are one of the biggest hosting companies in the world, with hundreds of data centres around it.

Our Server Details

CPU: Core 2 Quad Q8400 2.66Ghz
Memory: 8 GB
Uplink Speed: 100 MB
Operating System: CentOS 6 (64bit)
Control Panel: cPanel/WHM
Hard Drives: 2 TB
Location: Kent, London UK3

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