CRM & job management for Landscapers
Landscaping is one of those trades where the real money isn’t just in the one off jobs — it’s in the relationships. A customer who trusts you with their garden once is a customer who comes back every year for maintenance, seasonal work, new projects, and extensions to what you’ve already built. That’s recurring revenue. That’s the kind of business that grows steadily rather than starting from zero every single month.
But building those relationships requires follow up. It requires staying in touch. It requires knowing who your customers are, what you’ve done for them, and when they’re due to hear from you again. And most landscaping businesses are trying to manage all of that from memory and a phone full of WhatsApp messages.
Our CRM gives landscapers one system to manage every lead, every customer, and every opportunity for repeat business — all from your phone, all pay monthly, no big upfront fees.
How Our CRM Works for Landscapers
Every lead that comes in through your website feeds automatically into your pipeline. No manual logging, no copying from emails — captured instantly and ready to action.
Manage everything from the One Base Media app on your phone or from a full desktop dashboard. Out on a landscaping job? Check the pipeline from your phone. Back at the office? Pull up the full dashboard and see every lead, every live project, and every existing customer relationship across the business.
Staff accounts are included at no extra cost. Whether it’s office staff handling enquiries, a team leader managing ongoing maintenance contracts, or a salesperson following up quotes — everyone works from the same pipeline.
Phone calls feed into the pipeline automatically. Every call logged, every enquiry captured, nothing slipping through because someone forgot to write it down.
Existing customers in a spreadsheet? Upload a CSV and your full database — every past customer, every maintenance contract client, every prospect — is in the system within minutes.
The chatbot on your website captures enquiries around the clock. A homeowner planning a garden redesign on a Sunday evening gets engaged, qualified, and fed into your pipeline so you start Monday with warm leads ready to follow up.
Your Pipeline, Built Around How You Work
Landscaping businesses handle a mix of one off design and build projects, seasonal maintenance, and ongoing contracts — so the pipeline is fully customisable to reflect that variety.
Set your stages up to match your process. Initial Enquiry, Site Visit, Design Consultation, Quoted, Won, In Progress, Maintenance Contract, Complete — whatever labels fit how you work. Manage one off projects and recurring customers from the same system.
Add job values and the dashboard tracks revenue automatically. One off projects, annual maintenance contracts, seasonal work — all visible in real time. See what’s coming in, what’s been won, and what recurring revenue is locked in for the months ahead.
Invoice directly from the system. Send invoices for completed projects, track maintenance contract payments, and keep cash flow visible without the end of month scramble.
No Big Upfront Fees — Just a Simple Monthly Plan
Landscaping businesses are seasonal by nature — cash flow fluctuates and a large upfront cost for a new system isn’t always well timed.
Everything is pay monthly. No setup fees, no onboarding charges, no long contracts. A simple monthly investment that pays for itself from the first job it helps you win or the first repeat customer it helps you retain.
No risk. No big upfront cost. Just a system that works from your phone every single day of the year.
Streamline Your Operations
Running a landscaping business means managing projects, teams, suppliers, and customer expectations simultaneously. Your lead and customer management system shouldn’t be making that harder.
Go completely paperless. Every lead, every job note, every customer history stored digitally and accessible from anywhere. No more scraps of paper with customer details, no more trying to remember what you did in someone’s garden two years ago before you go back to quote the next phase.
Respond to new enquiries fast. Homeowners planning landscaping work often get multiple quotes — the company that responds first and follows up consistently wins the job more often than not. The moment a new lead lands in your pipeline you get notified immediately.
With the whole team on the same system there’s no confusion between whoever handles the initial enquiry and whoever goes out to do the site visit. Everyone works from the same information.
Win More Work — And More Repeat Work
The biggest untapped opportunity in most landscaping businesses isn’t new leads — it’s existing customers who haven’t heard from you in a while.
The CRM keeps every customer relationship visible. You can see who you haven’t spoken to in six months, who’s due a seasonal check in, and which maintenance contract customers are coming up for renewal. That visibility turns passive customer relationships into active ones — and active customer relationships generate repeat work and referrals without you having to spend a penny on advertising.
For new leads, the pipeline makes sure every quote gets followed up. Every opportunity that’s gone quiet gets flagged before it goes cold. You stay consistent, you stay visible, and you win the jobs that less organised competitors lose.
The revenue dashboard shows what’s in the pipeline, what’s been won, and what recurring revenue is locked in — so you always have a clear financial picture of the business and know exactly where to focus.
What’s Included
- Full CRM pipeline setup tailored to your landscaping business
- One Base Media phone app
- Full desktop dashboard
- Staff accounts at no extra cost
- Call tracking
- CSV upload
- Chatbot installation on your website
- Customisable pipeline stages
- Revenue tracking dashboard
- Invoice sending from the system
- Ongoing support
- Pay monthly — no big upfront fees
FAQ
No. Simple from day one. We set everything up and you’re ready to go immediately.
Yes — the One Base Media app works on any smartphone. Manage leads, update jobs, and send invoices from wherever you are.
Yes — the pipeline is fully customisable so you can manage project work and recurring customers side by side in the same dashboard.
Yes — staff accounts at no extra cost. Everyone on the same pipeline with the same visibility.
Yes — upload a CSV and your full customer database is in the system within minutes.
Pay monthly, no upfront fees. Get in touch for a full breakdown.
Indirectly — staying on top of completed jobs and consistent review collection both improve your Google Business Profile ranking and local search visibility over time.
Ready to Build a Landscaping Business That Grows on Repeat Work?
Stop letting past customers go quiet and new leads go cold. Our CRM gives landscapers one system to manage every enquiry, nurture every customer relationship, and build the kind of recurring revenue that makes the business predictable and profitable.
No big upfront fees. No long contracts. Just a system that pays for itself every single month.
Get in touch today and let’s get your leads under control.